Arlo camera light comes with motion detection sensors, which are a cool feature of the camera. Compared to the direct movement toward or away from the camera, the motion sensor is more sensitive to side-to-side movement across its field of view. There are different levels of motion sensitivity: one for low sensitivity, two for medium sensitivity, and three for high sensitivity.
Most of the time motion detection works perfectly in the Arlo camera, but sometimes Arlo motion detection, not working occurs. It means that the camera will not detect motions. In this article, we can discuss reasons and solutions for Arlo camera motion detection not working.
Reasons for Arlo Motion Detection Not Working
The first step is to remove the battery from the Arlo camera. It helps in fixing the Arlo camera motion detection not working problem. You can use these steps to remove the battery.
- Charge the camera by pressing the USB port button.
- The charging port is located underneath the camera.
- You will hear a clicking sound when you press the charging port button, and some of the camera parts will slide out.
- Remove the camera from its housing by pulling it until it is completely detached.
- The next step is to remove the battery from the camera. Before the battery comes out of the camera, you may have to pull it for several seconds.
After this, you can check whether the problem with Arlo’s motion detection not working is solved or not.
Remove the Camera from Your Arlo Account
You can also remove the camera from your Alro account. You can follow these steps:
- You can open the Arlo app on your device.
- Here you tap on Mode.
- Now you can select the base station from where the Arlo camera you want to remove is connected.
- Users can now click on disarmed to disarm the base station.
- Here you click on settings and choose My Device.
- Now you can select the Arlo camera that you want to remove.
- You can click on the bottom of the page on Remove Device.
- After this, you can click on Yes to confirm the camera you remove from your Arlo account.
After this, you can check whether the error is fixed or not.
Position Your Arlo Camera Perfectly
You may not have positioned your Arlo camera correctly if it is still not detecting motion. It means you didn’t raise the camera high enough. You can resolve this issue by mounting your Arlo camera at the correct height. We recommend that you elevate your Arlo camera above 7 feet. When mounting your camera, make sure you point it downwards. It helps in boosting the performance of the motion sensor. Now you can check whether the Arlo Motion Detection Not Working is not working or not.
Activate Notifications in the Arlo App
You might not receive any notifications if you haven’t enabled notifications on the Arlo app, even if your Arlo camera detects motion. To receive motion detection alerts on your phone, you must enable notifications.
Users can follow these steps:
- You can open the Arlo app on your phone.
- Users can go to the home screen and click on the Menu icon.
- Here, you can tap on settings and choose notifications.
- Users can click on the “Show Notifications” button to turn it on.
- Now tap on “Allow sound and vibration.”
After this, you can check whether the Arlo motion detection not working issue is resolved or not.
These are some methods that you can use to fix the Arlo Motion Detection Not Working. It is necessary to follow all the proper steps while you are setting up the Arlo camera.
Also Read : Arlo live view not working
How to Setup Arlo motion detection settings
It is necessary to set up Arlo motion detection perfectly so it works properly. Here you can discuss all steps in detail. You can check these steps Arlo Motion Detection Not Working.
Camera Position
You always mount Arlo cameras at least 7 feet (2 meters) above the ground, angled downward, and within 10-15 feet (3–4.5 meters) of motion sensors. Ensure that side-to-side traffic crosses the camera’s field of view. The motion sensor of the camera is more sensitive to movement side-to-side across its field of view than movement directly toward or away from it. It is best to place the camera 5 to 20 feet (1.5 to 6 meters) away from a motion detection area.
Camera Signal Strength
It is necessary to check Arlo camera signal strengths because sometimes the Arlo camera signal to Smarthub, the base station, or the wifi router is weak. You can check it from the Arlo app or my.arlo.com.
Check Signal Strength from Arlo App
- Users can open the Arlo app or they can log in to my.arlo.com.
- Here you can click on Devices
- Now all the signal strength will show on the device card.
- You can click on it.
- Here you can access the Device Settings.
- Now you can see signal strength under Bandwidth Strength.
For Arlo app experience with Library :
- Open the Arlo app or go to my.arlo.com.
- Go to Devices and here you can see the signal strength.
- Here click on Device Settings.
- Now click on Device Utilities.
- You can click on Camera positioning and check various signal strengths to the SmartHub, Base Station, or Wi-Fi router.
Motion Detection Sensitivity
It is necessary to set up Arlo’s motion detection settings properly. You can also check the motion detection sensitivity. Users can check these steps and check motion detection sensitivity.
- You can open the Arlo app or log in to my.arlo.com.
- Here, click on “Devices” and access the device settings.
- Now you can click on “Motion Detection Test.”
- You can walk in front of the camera lens so it triggers motion.
- Here, your Arlo camera’s LED will also flash amber.
- Use the slider at the bottom of the screen to adjust the motion sensitivity.
Cross-triggered Detection Between Cameras
Consider cross-triggering if motion detection delays persist after following these tips. By using cross-triggering, you can create a rule that triggers a recording on one camera when a different camera detects motion.
Connection to the Mobile Network
Motion detection may be delayed if the Arlo Go connection to the mobile network is weak. Move your Arlo Go series camera to a location with better mobile signal strength if it regularly has fewer than three bars of mobile signal. It helps you get the best signal strength.
Why is my Arlo not detecting motion? Arlo camera troubleshooting steps?
Motion detection is handy because it alerts you via the Arlo app whenever it detects movement within the camera’s field of view. Arlo cameras can send false motion detection alerts if trees, pets, cyclists, cars, or pedestrians move, among many others. A false trigger is also caused by moving shadows, reflected sunlight, or heavy rain. It shows Arlo’s camera keeps detecting motion errors. It is vital to fix the issue quickly, so it works perfectly. Here we discuss troubleshooting steps Arlo Motion Detection Not Working.
Methods to fix Arlo Camera Keep Detecting Motion
Here you can check the different ways to fix the Arlo camera to keep detecting motion.
Optimize Your Arlo Camera’s Sensitivity
The motion detectors on your camera may need to be adjusted if they are overly sensitive. It becomes easier with the Arlo app. You can check these steps:
- You can open Open the Arlo app on your smartphone.
- Users can also go to my.arlo.com and log in to their accounts.
- Here you select Mode and click on the Arlo device.
- Go to ‘Armed’, and choose to select the pencil icon.
- Here you choose the rule you want to edit.
- To decrease or increase the camera’s sensitivity, tap the pencil icon under ‘Motion is detected’.
- Now you can click on Save, after this Edit Mode, and then Done.
You can test for false alarms by reducing the motion sensitivity to one. Now you understand the issue of Arlo’s camera keep detecting motion is solved or not.
Reinstall the Arlo App
Bugs or glitches in the Arlo app also cause false alerts with your Arlo camera. It is also necessary to update the Arlo app regularly from the play store. After this, you can uninstall the Arlo app and again reinstall the app. It automatically fixes technical glitches and bugs. Here you can check whether the Arlo Motion Detection Not Working motion is fixed or not.
Adjust Arlo Camera’s Audio Detection
Your Arlo camera may be picking up distant audio, such as wind or leaves rustling, and mistaking it for motion. In these cases, you can reduce the sensitivity of the audio detection settings on the camera to prevent it from alerting you. You can easily change the settings and check whether the issue is solved or not.
Set up an Activity Zone
Your Arlo camera can detect motion in specific areas within the field of view by setting up custom activity zones. With the Arlo app, you’ll receive notifications whenever the camera detects motion within one of the activity zones. It is also different from some models to models.
These are the primary ways to fix the issue of Arlo Motion Detection Not Working. After this, you can easily use your Arlo camera to secure your home or office.
Methods to Fix Arlo Motion Detection Working But Not Recording
Here we can check various ways to fix the Arlo Motion Detection Not Working but not recording issue. Let us check :
Power cycle camera & router
Make sure your Arlo wireless camera receives a strong WiFi signal for proper operation. A faraway Arlo camera cannot connect to the network if it is far away from the router. Make sure your camera is within range of your WiFi network. Lastly, if your Arlo camera is not recording motion, check your internet connection. If there is any issue with the internet network, you can call your ISP.
Check for the Internet Connection
A long distance between the Arlo camera and the router may cause the network to go down before the camera even reaches it. You can place your camera within the range of your WiFi network.
Remove Obstructions
Avoid placing a glass panel or transparent sheet in front of your camera. Motion detection sensors are not able to detect movements or motion when things are transparent.
Review Your Motion Detection Settings
You can access the Arlo camera using the Arlo app. Tap My Device, then select Device Utilities. Choose the motion detection test, then set the sensitivity according to your needs. Check whether your camera’s motion detection sensor is malfunctioning by running the motion detection test.
These are the primary ways to fix the issue of Arlo Motion Detection Not Working but not recording. You can use them and fix them quickly.
What causes Arlo pro 2 motion detection not working
There are multiple reasons for the Arlo Pro 2 motion detection not working. Let us check these reasons:
- You don’t position your camera properly.
- Sometimes your Arlo camera is offline.
- Motion detection feature is not enabled in Arlo Pro 2 camera.
- Users set the motion detection settings too low.
- Sometimes you enter the wrong registered email in the Arlo app so the camera sends notifications to the wrong address.
It is important to set your Arlo Pro 2 camera properly so it works perfectly. It is necessary to follow all steps perfectly.